The owner's email is the main identifier of your Un1ty fleet. Changing it affects your admin access and the reception of management alerts.
Procedure for requesting a change
You have three official channels to make this ownership transfer request.
1. Via the Chatbot (Website or App)
This is the fastest way to start the request.
Open the chat
Go to https://www.un1ty.one/ or open your Un1ty App.
Click on the chat bubble icon at the bottom right of your screen.
Request an agent
Type "Talk to support/ to a human to change the owner email".
The chatbot will immediately put you in touch with a support team member.
2. By Email (Direct Support)
For a formal request, you can contact us in writing.
Send your request
Send your email to: [email protected]
Make sure you clearly specify the name of the fleet concerned and the identity of the new owner.
📌 Key points to remember
Security: A Un1ty agent may ask you for an identity check to validate this sensitive change.
Continuity: Make sure the new owner has access to their email inbox to complete the handover.